Privacy Policy | How we protect your data

Please take the time to read this Privacy Policy summary to understand how we handle your personal information. If you have any questions or concerns, do not hesitate to contact us. At FrancisKodak Design Lab Ltd, the developer of anet.360, anet.inspection, and anet.vision, we understand the importance of protecting your personal data. Legal documents are not always easy to read, so this summary outlines how we collect and use information about you.

FrancisKodak Design Lab Ltd respects your right to privacy when you use our services, visit our website, download our desktop or mobile apps, or communicate with us. We take all necessary measures to ensure that any personal data you provide is handled in accordance with applicable data protection laws and this Privacy Policy.

Personal data

‘Personal Data’ refers to any information relating to an identified or identifiable individual, such as your name or email address. In exchange for our services, we may process personal data relating to you ("Your Personal Data") when you visit our website or communicate with us. In these cases, FrancisKodak Design Lab Ltd acts as the data controller.

If you upload or otherwise provide files and information through our services (“User Files”), which may contain personal data relating to yourself or others, you remain fully responsible for ensuring the data is accurate and lawfully processed.In the sections below, we provide information on how we process Your Personal Data, your rights, and the measures we take to safeguard your information.

If you provide personal data relating to others (such as family members or colleagues), or submit User Files containing such data, please ensure they are aware of this Privacy Policy and that you have the legal right to share their information with us.

Our website, desktop app, mobile apps, and communications may include links to third-party websites. If you follow these links, please be aware that your personal data will be subject to their own privacy notices. FrancisKodak Design Lab Ltd is not responsible for the practices or content of these external sites. We recommend reviewing their privacy notices before submitting any personal data.

This Privacy Policy is intended to comply with applicable laws, including the EU General Data Protection Regulation (GDPR) and, where relevant, the California Consumer Privacy Act (CCPA).Please note that this Privacy Policy may be updated periodically. We recommend reviewing it regularly to stay informed of any changes.

What information do we collect?

We only collect personal information when you sign up for our services or contact us via email. We do not collect personal information via our website without your explicit consent. To reflect our commitment to transparency, the following summary outlines the types of personal data we collect and the services involved:

Analytics
Services: Webtrends Analytics, Business Contact, Google Analytics, Stat Counter Data collected: Cookies, usage data
Data collected: Cookies, usage data
Backup saving and management
Service: Amazon LightSail
Data collected: Various types of data, as specified in the provider's privacy policy
Contacting the user
Service: Contact form
Data collected: City, company name, email address, first name, last name, number of employees, phone number, website
Heat mapping and session recording
Service: Mouseflow
Data collected: Cookies, usage data
Managing contacts and sending messages
Services: Twilio, Amazon SES, HubSpot
Data collected: Company name, email address, first name, last name

GDPR summary

FrancisKodak Design Lab Ltd is committed to protecting the rights of individuals under GDPR. As a user, you have the following rights:

Right of access: Request access to your personal data and receive a copy in a structured, commonly used, machine-readable format.
Right to erasure: Request deletion of your personal data (“right to be forgotten”).
Right to restrict processing: Request the limitation of how your data is processed.
Right to data portability: Receive your data and transfer it to another controller.
Right to object: Object to the processing of your personal data in certain cases, including direct marketing.

To exercise these rights, you can contact our Data Protection Officer at info@anet360.com or use the user portal provided to manage your data.

We will respond to all valid requests without undue delay, and no later than one month from receipt. This period may be extended by up to two additional months for complex or multiple requests, in which case you will be informed of the delay and the reasons for it.

Requests may be subject to identity verification to protect your personal data. If we are unable to comply with your request, we will explain the reasons and inform you of your right to lodge a complaint with the relevant supervisory authority.

Requests will be fulfilled free of charge unless they are manifestly unfounded or excessive, in which case a reasonable fee may apply, or the request may be refused.

Data sharing

We may share limited personal data with third parties in order to deliver our services. We do not sell your data or share it with spammers.

Hubspot - Some of our contact forms are provided by HubSpot (European HQ: Ground Floor, Two Dockland Central, Guild Street, Dublin 1). When a form is completed, HubSpot creates a contact record. This is based on our legitimate interest in managing communications (Art. 6(1)(f) GDPR).Transfers are governed by a data processing agreement (Art. 28 GDPR and Art. 9 of the FADP). HubSpot may process data outside the EU/EEA. See Section 7 for more on data transfers.
Google reCAPTCHA - We use Google reCAPTCHA (Google LLC, USA) to protect our website from automated misuse. It helps us determine whether data entries come from real individuals.Google may collect and process personal data such as IP address, time spent on the site, and user interactions. This is based on our legitimate interest in ensuring website security (Art. 6(1)(f) GDPR). Google acts as an independent data controller. Please refer to Google’s Privacy Policy for more details: https://policies.google.com/privacy.

Compliance and Data Protection

FrancisKodak Design Lab Ltd, the owner and developer of anet.360, anet.inspection, and anet.vision, complies fully with all applicable GDPR requirements. We maintain the following internal policies:

Information Security Management Policy
Data Protection Policy
Data Breach Process Policy
Privacy Policy

ICO Registration Number: ZA764177
‍Last updated: 20th of April 2025